In case you would like to return (a part of) your order, we do offer a return period of 14 days. The return costs are for your account.
Send the package to:
No Excess Maastricht
Achter het Vleeshuis 29
6211 GR Maastricht NL
Our products are carefully composed and are of high quality. However, it might be possible that there is a manufacturing defect in the product. In case of a manufacturing defect in the product, please contact us immediately and attach a picture to your message. Please note that we must be informed within a reasonable timeframe after discovery if received products are defective or damaged.
After the return shipment has been approved upon arrival, you will receive an email confirming that the amount will be refunded within 14 days on the original method of payment.
Unfortunately, we cannot exchange your returned products. If you still would like to order a different size, colour or product, you can place a new order in our webshop.